WILL CALL PICKUP
Event Rentals may be held for Will Call pickup at our Concord warehouse
2350 Whitman Road, Unit E Concord, CA 94518
DELIVERY & PICK UP
Load In/Out – This cost includes the labor loading and unloading the event rental equipment to and from the location of the event.
Delivery prices are based on transport to an area that is immediately accessible to our operations team. An extra fee will be applied where there is difficult access (i.e. stairs, long distances etc.)
Curbside delivery available upon request.
Delivery Hub:
Prices are available upon request
Orinda, Lafayette and Moraga, Alamo, Danville and Diablo
Concord, Pleasant Hill and Walnut Creek
Clayton, Berkeley, Emeryville, Oakland and Piedmont
Martinez
Marsh Creek and Morgan Territory
Pleasanton and San Ramon
If you are looking for a delivery outside of our immediate operations hub please inquire.
DELIVERY & PICK UP TIMES
Monday – Friday 8:00 – 4:30 pm
Currently closed on Saturdays
Closed Sundays and Holidays
If you are requesting a delivery outside of normal operating hours please inquire for cost and availability
ADDITIONAL SERVICES:
Setup & Breakdown
Chairs, tables, umbrellas, dance floors, stages, lighting, and commercial canopies
Minimum charge $50.00 – Please inquire, as installation costs vary according to the size of the event and the type of rental equipment being installed.
Policy Revisions for Rental Contracts
Rental contract revisions:
All contract revisions are to be submitted seven full working days before the scheduled date of delivery and/or scheduled customer will call/pickup. A 50% charge will be incurred if the contract is cancelled after the specified cancellation window.
Flatware, glassware and dishes:
All tableware must be returned to C&M Party thoroughly rinsed or a 50% cleaning charge will be applied to the credit card on file.
Linen:
Linens cannot be cut or damaged. Linens that are damaged (ie. candle wax, holes, etc.) will be considered “missing” and charged the replacement cost.
After Hour Concerns:
Our business voicemail has an after hour phone number to contact in case of an after hour rental “emergency” (i.e. concession equipment not working properly, incorrect linens, missing rental items etc.)
Concession Equipment:
Copy of a valid state issued identification card is required for all concession rentals.
Cancellation Policies:
Any will call orders cancelled within 48 hours of your pickup date is subject to a 50% cancellation fee.
Any reservation scheduled as a delivery, cancelled within 72 hours of your scheduled delivery date is subject to a 50% cancellation fee.
All linen revisions or cancellations can be made no later than 10 working days prior to the delivery and/or will call date of the rental contract or a 50% cancellation fee will be applied to the credit card on file.
